NUVEXN Terms of Service

Last Updated: July 16, 2025

1. Acceptance of Terms
   By accessing or using the NUVEXN platform (“Platform”), you acknowledge and agree to comply with these Terms of Service (“Terms”). If you act on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
2. Service Scope
   NUVEXN provides a digital platform that facilitates connections between:

• Clients, who seek business process outsourcing services, including but not limited to IT development, customer support, and design solutions.
• Service Providers, who offer professional services tailored to business needs.
  NUVEXN acts solely as an intermediary and does not itself offer, guarantee, or endorse any end-services rendered by Service Providers.

1. Account Obligations
   3.1 Users must provide accurate, current, and complete information during registration and maintain the security of their account credentials.
   3.2 You agree to notify NUVEXN immediately upon becoming aware of any unauthorized use of your account or any breach of security.
   3.3 You are solely responsible for all activities conducted through your account.
2. Financial Terms
   4.1 Clients agree to pay all fees using payment methods approved by the Platform. All payments are non-refundable unless required by applicable law.
   4.2 Service Providers will receive payments net of a service fee ranging from 8% to 15%, depending on the project category and scope.
   4.3 Payouts will be processed within 30 days of milestone or project completion, subject to successful verification of delivery.
   4.4 NUVEXN may withhold payments if fraudulent or suspicious activity is suspected, pending investigation.
3. Intellectual Property
   5.1 Each party retains ownership of intellectual property rights it held prior to engagement through the Platform.
   5.2 Unless otherwise agreed in writing, intellectual property rights to deliverables created during a project will transfer to the Client upon full payment.
   5.3 Service Providers warrant that deliverables will not infringe third-party intellectual property rights.
4. Dispute Resolution
   6.1 Users agree to make reasonable, good-faith efforts to resolve disputes directly before seeking formal remedies.
   6.2 NUVEXN may act as a facilitator in disputes but does not guarantee resolution. The Platform reserves the right to withhold payments pending resolution.
   6.3 Any unresolved dispute will be submitted to binding arbitration administered by the Singapore International Arbitration Centre (SIAC) under its rules. The arbitration shall be conducted in English, and the seat of arbitration shall be Singapore.
5. Limitation of Liability
   To the maximum extent permitted by law, NUVEXN’s total aggregate liability for claims arising out of or related to these Terms will not exceed an amount equivalent to six months of fees paid by the user to NUVEXN.
   This limitation does not apply to claims involving fraud, willful misconduct, death, personal injury, or breaches of applicable data protection laws.
6. Termination
   NUVEXN reserves the right to suspend or terminate user accounts at its discretion in cases including, but not limited to:

• Material breach of these Terms;
• Fraudulent or deceptive activity;
• Failure to remit payment for over 60 days.
  Upon termination, any outstanding obligations shall survive as applicable.

Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles. Any legal action arising from these Terms shall exclusively be resolved under Singapore jurisdiction.

Payment Terms